Meet Our Team

At the National Dental Advocacy Program® (NDAP), our work is powered by compassionate professionals, volunteers, and advocates who believe in equity, transparency, and access to oral healthcare for all.

We are building a national network of mission-aligned leaders committed to serving seniors, medically complex patients, and underserved communities.

NDAP Patient Advocates

Rhianna, DA

Patient Advocate, Wisconsin

Dental Assistant with nearly 10 years of experience supporting 30+ providers and specialists. Rhianna combines clinical knowledge with personal insight from overcoming dental anxiety, allowing her to connect with patients in a compassionate, relatable way.

Areas of Support:

• Patient education & treatment clarity

• Dental anxiety support

• Navigating dental & healthcare systems

• Understanding treatment plans & next steps

• Care coordination & advocacy guidance

Dedicated to helping patients feel informed, confident, and supported every step of the way.

Shelbey, CDA, BCPA

Board Certified Patient Advocate, California

Shelbey Arevalo is the Founder and CEO of the National Dental Advocacy Program (NDAP), as a Board-Certified Patient Advocate (BCPA) and Certified Dental Billing Specialist (CDBS), Certified Dental Coder (CDC), and Certified in Medical-Dental cross-coding and billing. She bridges the gap between dental and medical systems to help patients navigate complex treatment plans and insurance barriers.

With over 16 years in the dental industry, Shelbey specializes in:

  • Medical-dental cross-coding

  • Insurance navigation

  • Senior care advocacy

  • Sleep apnea billing systems

  • Treatment plan review & breakdown

Her mission is deeply personal — inspired by her experience serving as Power of Attorney for her father. She is committed to making dental care more accessible, ethical, and transparent nationwide.

Patricia, RDH

Patient Advocate, North Carolina

Registered Dental Hygienist with 8 years of clinical experience, combined with a strong background in office administration and logistics. Patricia continues to work chairside, offering a well-rounded, patient-centered perspective.

Areas of Support:

• Preventive care & oral health education

• Patient communication & trust building

• Understanding treatment plans

• Care coordination & advocacy guidance

• Navigating dental & healthcare systems

Passionate about empowering patients to make informed decisions and improving the overall healthcare experience through education and support.

Patient Advocacy Program Development

Sarah Boren

Volunteer Development Coordinator & Patient Advocate

Sarah brings over 20 years of dental industry experience to NDAP, specializing in dental operations, insurance, revenue cycle management, and workflow optimization. As the Founder of Balance Point Dental Solutions, she understands the complexities of dental practice operations and the challenges patients face navigating care.

At NDAP, Sarah works directly with leadership to strengthen advocacy programs, streamline patient experiences, develop Medicare and private-pay workflows, and support the training and development of Patient Advocates.

Her passion for improving systems and promoting patient-centered solutions makes her an important part of NDAP's continued growth.

Visit Balance Point Dental Solutions

NDAP Volunteers

Diya Garrepally

Community Resource & Grants Research Volunteer

Pre-Dental Student

Diya contributes to NDAP’s mission by supporting research initiatives and expanding access to educational and community-based resources. Her work strengthens:

• Strategic grant research and funding exploration
• Development of NDAP’s community resource database
• Educational advocacy tools for patients and caregivers
• Public health outreach initiatives

Through her volunteer service, Diya reflects NDAP’s commitment to mentorship, education, and cultivating future leaders in patient-centered oral healthcare.

Google Ads & Marketing Lead | Volunteer

Joshua Taborn

Joshua supports NDAP’s digital outreach and brand presence through content creation, marketing strategy, and creative brand development. His background in business economics and entrepreneurship brings a balanced approach of analytics, creativity, and audience engagement to the organization’s growing national visibility.

His work supports:

  • Digital content development

  • Brand messaging and online engagement

  • Marketing and outreach initiatives

  • Creative strategy and audience growth

Joshua studied Business Economics at the University of North Carolina at Greensboro and brings experience in digital marketing, brand management, and creative entrepreneurship. He is also the founder of Isorropia, a fashion brand focused on quality, simplicity, and sustainability.

Rebecca Lee

Community Outreach & Marketing Volunteer

Pre-Dental Student

Rebecca Lee is a pre-dental student and dental assistant passionate about improving access to oral healthcare through education, advocacy, and community outreach. With experience in dental care, patient support, health education programs, and volunteer service, she is dedicated to helping individuals feel informed, supported, and empowered in their healthcare journey. Rebecca brings strong leadership, communication, and bilingual English-Korean skills to NDAP's mission of expanding access to oral health resources and support.

Arielle Flores

Community Outreach & Marketing Volunteer

Pre-Dental Student

A third-year pre-dental student at UCLA majoring in Psychobiology with a passion for advancing access to oral healthcare through advocacy, education, and patient support. Through dental shadowing and her work in the Ton-That Research Lab at UCLA School of Dentistry, she has gained valuable insight into both the clinical and research aspects of healthcare.

These experiences have deepened her understanding of the challenges patients face when navigating treatment plans, insurance benefits, and healthcare costs, inspiring her to help bridge the gap between providers and the communities they serve. As a volunteer with NDAP, Arielle is dedicated to supporting patient-centered advocacy initiatives while continuing to develop as a future dental professional committed to making oral healthcare more accessible, understandable, and empowering for all.

Ryan Flores

Community Outreach & Marketing Volunteer

Pre-Dental Student

Graduated from UC Santa Barbara with a degree in Economics and Accounting, he began his professional path in auditing before realizing he wanted a more direct, people-centered career. After shadowing dentists and gaining hands-on chairside assisting experience, he developed a strong interest in the blend of science, precision, and patient care that dentistry offers. He is currently pursuing a second bachelor’s degree in Biology at Sacramento State while completing dental school prerequisites. As a volunteer with NDAP, he is excited to support community outreach efforts while continuing to grow academically and professionally toward his goal of becoming a dentist.

Open Positions

NDAP is expanding its national impact and seeking mission-aligned professionals who are committed to improving access, transparency, and equity in oral healthcare.

The National Dental Advocacy Program® (NDAP) is a federally recognized 501(c)(3) nonprofit organization. All roles operate in accordance with nonprofit governance standards, IRS regulations, and applicable state and federal laws. NDAP is committed to ethical patient advocacy and transparent operational practices.

Leadership Interest Form